Designing an Agentic Workflow Automation Tool

Designing a human-in-the-loop workflow assistant for high-stakes network operations across fragmented environments

Project Overview

Modern IT operations involve high-stakes, repetitive tasks across fragmented environments like terminals, code editors, and dashboards. These tasks resist traditional automation due to variability and the need for expert judgment.

We’re designing an agentic workflow automation tool that passively observes user behavior, suggests repeatable workflows, and—with human oversight—executes them in future scenarios. The goal is to reduce manual toil while maintaining user control and trust.

My Role

  • Lead UX and product design for the agentic workflow experience

  • Design context-aware UI components for workflow suggestions, review, and execution

  • Conduct interviews with DevOps and SecOps engineers to understand real-world use cases

  • Collaborate with engineering on interaction models and feasibility for IDE, CLI, and browser instrumentation

We’re creating a tool that blends intelligent automation with human agency. The system observes user behavior across environments, suggests repeatable workflows, and enables users to review, approve, and control execution.

The project is in active development. If you’re interested in a deeper look at the agent model, UI design, or implementation patterns, I’m happy to share more details upon request.

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